Co-author of Physical Intelligence (Simon & Schuster, 2019), Pat has over 25 years of experience in consulting and the design and delivery of customised training solutions, having served as Training Manager for Merrill Lynch Capital Markets, Director of Communications for a leading human resources and organisational development consulting firm, and Senior Consultant, VP, SVP and Chief Design Officer for Richardson (a top sales, service and leadership training firm) before establishing her own leadership and sales consultancy, Sphere International. She has partnered with world class (Fortune 500 / FTSE 100) organisations to support them in achieving performance improvement across multiple level audiences, diverse industries, global theatres and cultures and via multiple delivery platforms. For Companies in Motion, she has designed Physical Intelligence programs for organisation such as Bank of New York Mellon, BAE, J.P.Morgan, Mars, Euroclear, Vygon and Hogg Robinson Group and contributed to a variety of articles and BBC television and radio interviews.
Pat's exceptional communication and analytical skills, combined with her business acumen, enable her to quickly diagnose organisational challenges, design solutions to address those challenges, and help clients successfully implement solutions that create sustained behaviour change.
Pat's consulting services and training design have helped hundreds of clients globally to establish sales, service, and coaching cultures, significantly increasing revenue, customer satisfaction, employee retention and profitability. Pat's broad client experience has included Cisco, Facebook, Google, WeWork, Hewlett Packard, VMware, Johnson & Johnson, Mars, Sanofi-Aventis, Eisai, SOLTA, Somanetics, Goldman Sachs, J.P.Morgan, Morgan Stanley, Invesco, Credit Suisse, PriceWaterhouseCoopers, KPMG, Marsh, Allianz, Met Life, Liberty Mutual, Tiffany and Co, Shell Oil and Novozymes.
Pat is expert at creating ground-up processes and content and integrating existing processes and content into solutions, creating experiential development programs for all levels of experience. Her design experience includes instructor led, self paced, case study based, classroom, web based, eLearning and blended solutions.
Pat has a degree in Organisational Behaviour from Emerson College in Boston MA, and has completed postgraduate work in organisational communication and international business.